USER MANUAL
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/ Table of Contents
/ Table of Contents
The Basics
6
8
Using the Mounts
84
87
89
89
89
Getting Started
Camera Displays
Camera Icons
Frequently Asked Questions
Customer Support
Trademarks
14
18
20
22
23
25
36
43
52
56
64
65
66
72
77
79
Camera Menus
Camera Modes
Navigating Settings Menus
Video Mode
Regulatory Information
Photo Mode
Multi-Shot Mode
Playback Mode
Setup Mode
Connecting to the GoPro App
Transferring Files to a Computer
Protune™
Battery
Important Messages
Camera Housing
4
5
/ The Basics
/ The Basics
1. Camera Status Light (red)
2. Shutter/Select Button [
7. microSD Card Slot
(microSD card not included)
10. Microphone
]
11. HERO Port
8. Mini-USB Port
3. Wireless Status Light (blue)
4. Camera Status Screen
12. Touch Display
(supports composite A/C
cable/ 3.5mm stereo mic
adapter, not included)
13. Touch Display Sleep/Wake
Button [
]
5. Power/Mode Button [
]
14. Settings/Tag Button [
15. Battery Door
]
6. Micro HDMI Port
(cable not included)
9. Audio Alert
6
7
/ Getting Started
/ Getting Started
CHARGING THE BATTERY
1. Remove the camera from its housing.
4. Charge the battery by connecting the camera to a computer or
other USB charging adapter using the included USB cable. The
camera status light turns on during charging and turns off when
charging is complete.
NOTICE: Using a wall charger other than a GoPro Wall Charger can
damage the GoPro battery. Only use chargers marked: output 5V
1A. If you do not know the voltage and current of your charger, use
the included USB cable to charge the camera from your computer.
2. Remove the camera side door and insert a microSD card (sold
separately). The card must have a Class 10 or UHS-1 rating and
a capacity up to 64GB. Visit gopro.com/support for the list of
recommended SD cards.
When charging with a computer, be sure that the computer is
connected to a power source. If the camera status light does not
turn on, use a different USB port.
The included lithium-ion battery comes partially charged. No damage
occurs to the camera or battery if used prior to a full charge.
PRO TIP: With the Dual Battery Charger, you can charge your battery
outside of the camera. For details, visit gopro.com.
3. Open the bottom door, insert the battery and then close the
bottom door.
For more battery information, see Battery.
WARNING: Use caution when using your GoPro as part of your
active lifestyle. Always be aware of your surroundings to avoid
injury to yourself and others. Abide by all local laws when using
your GoPro and related mounts and accessories.
8
9
/ Getting Started
/ Getting Started
CAMERA SOFTWARE UPDATES
To get the latest features and best performance from your HERO4
camera, make sure you are using the most current camera soſtware.
You can update your camera soſtware via the GoPro App or GoPro
soſtware. For more information, visit gopro.com/getstarted.
CAMERA DEFAULT SETTINGS
The HERO4 Silver camera powers up with the following default settings:
Video
1080p30 SuperView™
POWERING ON + OFF
To Power On:
Press the Power/Mode button [
Photo
12MP, Wide Field of View (FOV)
] once. The camera status lights
Multi-Shot
QuikCapture
Wireless
Burst option (set to 30 photos in 1 second)
(red) flash three times and the sound indicator emits three beeps. When
the camera status screen displays information, your camera is on.
Off
Off
To Power Off:
Press and hold the Power/Mode button [
] for two seconds. The
PRO TIP: To open the settings menu for the current mode, swipe up
camera status lights (red) flash several times and the sound indicator
emits seven beeps.
on the touch display or press the Settings/Tag button [
].
PRO TIP: When the camera is off and QuikCapture is enabled, you can
turn the camera on and immediately begin capturing video or Time
Lapse photos just by pressing the Shutter/Select button [
]. Press
once for video, press and hold for Time Lapse photos. Press again to
stop recording and power off the camera. For details, see QuikCapture
in Setup Mode.
10
11
/ Getting Started
/ Getting Started
INSERTING + REMOVING MICROSD CARDS
To Remove the microSD Card:
Place your fingernail against
the edge of the memory card
and lightly press it further into
the camera.
The HERO4 Silver camera is compatible with 4GB, 8GB, 16GB, 32GB
and 64GB capacity microSD, microSDHC and microSDXC memory
cards (sold separately). You must use a microSD card with a Class
10 or a UHS-1 rating. (For a list of the recommended SD cards,
visit gopro.com/support.) GoPro recommends using brand name
memory cards for maximum reliability in high-vibration activities.
The card springs out far enough
to be removed.
To Insert the microSD Card:
Slide the memory card into the
card slot with the label facing
the front of the camera.
NOTICE: Use care when handling memory cards. Avoid liquids, dust
and debris. As a precaution, power off the camera before inserting
or removing the card. Check manufacturer guidelines regarding use
in acceptable temperature ranges.
When fully inserted, the card
clicks into place.
12
13
/ Camera Displays
/ Camera Displays
TOUCH DISPLAY
Your HERO4 Silver features a status screen on the front of the camera
The integrated touch display on the back of the camera lets you control
your camera and its settings, and preview and play back videos and
photos. You can also use it as a viewfinder so you can see what your
camera sees for easy shot-framing.
and a larger touch display on the back
.
CAMERA STATUS SCREEN
The camera status screen on the front of the camera displays the
following information about modes and settings:
Turning the Touch Display On/Off
The touch display automatically turns on/off when you power the
camera on/off.
1. Camera Modes/FOV
(field of view)
2. Camera Settings
3. Resolution/fps
(frames per second)
4. Protune™
PRO TIP: To conserve battery power while your camera is on, press
the Touch Display Sleep/Wake button [
] to dim your screen when
it is not in use.
5. Number of Files Captured
6. Time/Storage/Files
7. Wireless
8. Battery Life
Note: The icons that appear on the camera status screen vary by mode.
14
15
/ Camera Displays
/ Camera Displays
Gestures
Use these gestures to navigate the touch display:
Swipe Leſt/Right
Display gallery images (Playback mode).
Swipe Leſt
Display camera modes.
Double Tap
Change FOV in preview mode.
Swipe Up from Bottom Edge
Open the settings menu for the current mode.
Press for Two Seconds
Lock the touch display. (Lock setting must be on.)
Swipe Up/Down
Move through settings lists.
Tap
Select an item, turn a setting on/off.
Swipe Down from Top Edge
Close the settings menu.
16
17
/ Camera Icons
/ Camera Icons
Auto Low Light
LEDs
Sharpness
Shutter
Auto Off
Looping
Beeps
Megapixels
Multi-Shot Mode
Night Lapse
Night Photo
On-Screen Display
Orientation
Photo Mode
Playback Mode
Protune
Single Photo
Spot Meter
Time Lapse
Touch Display
Video
Burst Photos
Color
Continuous Photos
Date/Time
Default Mode
Delete
Video + Photo
Video Format
Video Mode
Video Resolution
White Balance
Wireless
Exposure Value
Compensation
Field of View
Frames Per Second
Interval
QuikCapture
Rate
Setup Mode
ISO Limit
18
19
/ Camera Menus
/ Camera Menus
Camera
Reset
20
21
/ Camera Modes
/ Navigating Settings Menus
The HERO4 Silver features several camera modes. Swipe leſt on the
Each camera mode has its own settings menu. With your HERO4
Silver, you can navigate the settings menus using the touch display or
the buttons on the camera.
touch display, or press the Power/Mode button [
] repeatedly to
cycle through the modes
.
These modes appear:
TO NAVIGATE WITH THE TOUCH DISPLAY:
1. Verify that the camera is in the desired camera mode. If an icon
for that mode does not appear in the upper leſt corner of the touch
display, swipe leſt and then tap the mode.
Video
Photo
Record video
Capture a single photo
Capture a series of photos
(Time Lapse, Burst, etc.)
Multi-Shot
Playback
Setup
Play back videos and photos
Adjust general camera settings
2. From the bottom of the screen, swipe up to open the settings
menu for that mode.
3. Swipe up or down to scroll through the settings for that mode.
4. Tap and swipe, as needed, to select a new option for the setting.
5. To exit the settings menu, swipe down from the top of the screen,
tap Exit, or press the Settings/Tag button [
].
22
23
/ Navigating Settings Menus
/ Video Mode
TO NAVIGATE WITH THE CAMERA BUTTONS:
Video mode contains three capture modes: Video, Video + Photo and
Video Looping.
1. Verify that the camera is in the desired camera mode. If an icon for
that mode does not appear on the camera status screen, press the
Capture Mode
Description
Power/Mode button [
] repeatedly until it appears.
Video (default)
Captures video.
2. Press the Settings/Tag button [
that mode.
] to open the settings menu for
] to cycle through the settings.
Simultaneously captures both video and
photos. You can set the camera to capture a
photo at selected intervals while you record
video. For details, see Video + Photo Intervals
in this section.
3. Use the Power/Mode button [
Video + Photo
Lets you continuously record and save only
the best moments, which helps to conserve
space on your microSD card. Looping is
available only if Protune™ is turned off.
Looping
4. Press the Shutter/Select button [
within a setting. To select an option, leave the option highlighted
when you move to another screen.
] to cycle through the options
PRO TIP: Easily create epic GoPro-style videos using free
GoPro soſtware. Learn more and download this soſtware at
gopro.com/getstarted.
5. To go back to the previous screen or exit the settings menu, press
the Settings/Tag button [
].
24
25
/ Video Mode
/ Video Mode
CAPTURING VIDEO
1. Swipe leſt to display the camera modes, and then tap the upper leſt
icon (Video mode).
2. If necessary, select a different video capture mode (Video, Video +
Photo, or Video Looping):
a. Swipe up to open the settings menu.
b. Tap Mode, and then tap the desired capture mode.
c. Swipe down to close the settings menu. The icon for the
selected capture mode appears in the upper leſt on your
camera displays.
HILIGHT TAGGING
You can mark specific moments in your video as they happen with
HiLight Tags. HiLight Tags make it easy to find the best highlights
to share.
3. Press the Shutter/Select button [
and the camera status lights flash while the camera is recording.
4. To stop capturing, press the Shutter/Select button [ ]. The
]. The camera beeps once
You can add tags with your camera, the GoPro App, or the Smart
Remote (sold separately). Tags are visible during playback in the
GoPro App or GoPro soſtware.
camera status lights flash three times and the camera beeps
three times.
If the memory card is full or the battery is out of power, your camera
automatically stops recording. Your video is saved before the camera
powers off.
PRO TIP: In the app, tap the screen during playback to display the
HiLight Tags on the progress bar.
To Add a HiLight Tag with Your Camera:
While recording video, press the Settings/Tag button [
PRO TIP: When the camera is off and QuikCapture is enabled, you
can turn the camera on and immediately begin capturing video just
].
by pressing the Shutter/Select button [
]. Press again to stop
recording and power off the camera. For details, see Setup Mode.
26
27
/ Video Mode
/ Video Mode
VIDEO SETTINGS
Looping Intervals
Three capture modes are available for Video mode: Video, Video
+ Photo, and Video Looping. The capture mode that you select
determines the Video settings that appear in the rest of the menu.
Available intervals for Looping are 5, 20, 60 and 120 minutes. For
example, if you select a 5-minute interval, only the previous 5 minutes
is saved when you stop recording. If you record for 5 minutes and do
not press the Shutter/Select button [
the camera begins a new 5-minute interval by recording over your
previous 5 minutes of footage.
] to stop recording and save,
For instructions on how to change the following settings, see
Navigating Settings Menus.
PRO TIP: To open the settings menu for the current mode, swipe up
You can also select max video as the interval. With this option, the camera
records until the memory card is full, then overwrites the content.
Note: To use Looping, be sure that your microSD card has sufficient space.
on the touch display or press the Settings/Tag button [
].
INTERVAL
PRO TIP: Multiple chapter files are written to your memory card
so that small segments of content can be overwritten during loop
recording. When viewing this content on a computer, you see separate
files for each time segment. Use GoPro soſtware to combine the files
into a longer video.
The Interval setting applies to Video + Photo and Looping. Interval
determines the amount of time that passes between each captured
frame.
Video + Photo Intervals
Available intervals for Video + Photo range from 5-60 seconds. The
quality of the photo depends on the selected video resolution and FOV.
28
29
/ Video Mode
/ Video Mode
Screen Resolution
1280x720, 16:9
RESOLUTION, FPS AND FOV
The HERO4 Silver includes the video resolutions listed below.
Video
Resolution
NTSC/
PAL
FOV
120/120
60/50
30/25
Ultra Wide,
Medium,
Narrow
Video
Resolution
NTSC/
PAL
FOV
Screen Resolution
3840x2160, 16:9
2704x1520, 16:9
720p
4K
15/12.5
Ultra Wide
100/100
60/50
720p SuperView
WVGA
Ultra Wide
1280x720, 16:9
848x480, 16:9
30/25
24/24
Ultra Wide,
Medium
2.7K
240/240 Ultra Wide
48/48
30/25
24/24
PRO TIP: To open the settings menu for the current mode, swipe up
on the touch display or press the Settings/Tag button [ ].
1440p
1080p
Ultra Wide
1920x1440, 4:3
1920x1080, 16:9
60/50
48/48
30/25
24/24
Ultra Wide,
Medium,
Narrow
60/50
48/48
30/25
24/24
1080p SuperView
960p
Ultra Wide
Ultra Wide
1920x1080, 16:9
1280x960, 4:3
100/100
60/50
30
31
/ Video Mode
/ Video Mode
Video Resolution
Best Use
Video Resolution
Best Use
Stunning high-resolution video with
professional low-light performance. 8MP
stills available from video. Recommended
for tripod or fixed position shots.
Use for body-mounted shots and when
slow motion is desired. Provides large
viewing area and smooth results for high
action capture.
4K
960p
16:9 resolution video downscales to provide
stunning, cinema-quality results for
professional productions.
Good for handheld shots and when slow
motion is desired.
720p
2.7K
1440p
SuperView delivers the world’s most
immersive field of view. Good for body-or
gear-mounted shots. More vertical 4:3
content is automatically stretched to
full-screen 16:9 for stunning widescreen
playback on your computer or TV.
Recommended for body-mounted shots.
Larger viewing area and high frame rate yield
the smoothest, most immersive results for
high-action capture.
720p SuperView
WVGA
1080p60 is great for all shots. High resolution and
frame rate yield stunning results. Tripod or fixed
mounting for 1080p48, 1080p30 and 1080p24
is ideal for television and film productions.
Good when super slow motion is desired
and standard definition is acceptable.
1080p
SuperView delivers the world’s most
immersive field of view. Recommended for
body-or gear-mounted shots. More vertical
4:3 content is automatically stretched to
full-screen 16:9 for stunning widescreen
playback on your computer or TV.
1080p SuperView
32
33
/ Video Mode
/ Video Mode
FOV
Best Use
LOW LIGHT
Largest field of view, increased image
stability. Good for action shots where
you want to capture as much as possible
within the frame.
Auto Low Light allows you to shoot in low-light environments or
when quickly transitioning in and out of low-light conditions. The
camera automatically adjusts fps to achieve the optimal exposure
and best results.
Ultra Wide
Mid-range field of view, moderate
image stability.
Medium
Narrow
Auto Low Light is not available for 240 fps or 30 fps and below. The
options for this setting are on (default) and off.
Smallest field of view, reduced image
stability. Reduced distortion. Good for
capturing content at a distance.
SPOT METER
Spot Meter lets you film from a dark space while pointing the camera
into a brighter setting, such as when recording the outdoors from
within a car. When Spot Meter is turned on, [
] appears on the
camera displays. The options for this setting are off (default) and on.
Note: Changes that you make to the Spot Meter setting in Video mode apply only to video capture.
To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for
multi-shot capture, adjust the setting in Multi-Shot mode.
PROTUNE
For details about Protune settings, see Protune.
Note: Changes that you make to the Protune settings in Video mode apply only to video capture.
To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for
multi-shot capture, adjust the setting in Multi-Shot mode.
34
35
/ Photo Mode
/ Photo Mode
Photo mode contains three capture modes: Single, Continuous
CAPTURING A SINGLE OR NIGHT PHOTO
and Night.
1. Swipe leſt to display the camera modes, and then tap the middle
icon in the upper row (Photo mode).
2. If necessary, select a different photo capture mode (Single or Night):
a. Swipe up to open the settings menu.
Capture Mode
Description
Single (default)
Captures a single photo.
Captures a series of photos continuously
while holding down the Shutter/Select
b. Tap Mode, and then tap the desired capture mode.
Continuous
Night
c. Swipe down to close the settings menu. The icon for the
selected capture mode appears in the upper leſt on your
camera displays.
button [
].
Captures a single photo with a customizable
exposure time up to 30 seconds. For available
exposure times and examples of when to use
them, see Shutter in Photo Settings.
3. Press the Shutter/Select button [
times, the camera status lights flash and the counter on the
camera status screen increases by one.
]. The camera beeps two
PRO TIP: For Night photo, be sure to use the right Shutter setting for
the situation. For details, see Shutter in Photo Settings.
36
37
/ Photo Mode
/ Photo Mode
CAPTURING CONTINUOUS PHOTOS
PHOTO SETTINGS
Three capture modes are available for Photo mode: Single,
Continuous and Night. The capture mode that you select determines
the Photo settings that appear in the rest of the menu.
1. Select Continuous mode:
a. Swipe leſt to display the camera modes, and then tap the
middle icon in the top row (Photo mode).
b. Swipe up to open the settings menu.
For instructions on how to change the following settings, see
c. Tap Mode, and then tap Continuous.
Navigating Settings Menus.
d. Tap [ ] to close the settings menu. The Continuous icon
PRO TIP: To open the settings menu for the current mode, swipe up
[
] appears in the upper leſt on your camera displays.
on the touch display or press the Settings/Tag button [
].
2. Press and hold the Shutter/Select button [ ]. The camera
beeps and the camera status lights flash repeatedly.
3. To stop capturing, release the Shutter/Select button [
]. The
counter on the camera status screen increases by one for every
photo captured.
PRO TIP: While capturing video, you can manually take a photo at
any time by pressing the Power/Mode button [
]. Press and hold
the Power/Mode button [
] to capture a photo every 5 seconds.
38
39
/ Photo Mode
/ Photo Mode
SHUTTER
INTERVAL
Shutter applies only to Night Photo and Night Lapse and determines
the amount of time that the shutter is open. The options for this
setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The
default setting is auto.
Interval applies only to Continuous photo. Available intervals are 3
(default), 5 or 10 photos every second.
MEGAPIXELS
The HERO4 Silver captures photos at 12MP, 7MP or 5MP. Smaller
megapixel values take up less space on the microSD card.
Note: Changes that you make to the Megapixels setting in Photo mode apply only to photo capture.
To adjust this setting for multi-shot capture, adjust the setting in Multi-Shot mode.
Settings
Examples
Auto
Sunrise, sunset, dawn, dusk, twilight, night
Dawn, dusk, twilight, traffic at night, Ferris
wheel, fireworks, light painting
2 sec, 5 sec, 10 sec
Photo Resolution
Field of View (FOV)
20 sec
30 sec
Night sky (with light)
Largest field of view. Good for action shots
where you want to capture as much as
possible within the frame.
12MP Wide (default)
7MP Wide
Night stars, Milky Way (complete darkness)
7MP Medium
5MP Medium
Mid-range field of view.
40
41
/ Photo Mode
/ Multi-Shot Mode
Multi-Shot mode contains three capture modes: Burst, Time Lapse
and Night Lapse.
SPOT METER
Spot Meter lets you capture photos from a dark space while pointing
the camera into a brighter setting, such as when recording the
Capture Mode
Description
Captures up to 30 photos in 1 second.
Perfect for capturing the definitive moment
in fast-action sports.
outdoors from within a car. When Spot Meter is turned on, [
]
Burst (default)
appears on the camera displays. The options for this setting are off
(default) and on.
Note: Changes that you make to the Spot Meter setting in Photo mode apply only to photo capture.
To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for
multi-shot capture, adjust the setting in Multi-Shot mode.
Captures a series of photos at specified
intervals. You can use Time Lapse to capture
photos of any activity, so you can choose the
best ones later.
Time Lapse
Night Lapse
PROTUNE
Captures a series of photos at specific
intervals and exposure times. Use Night
Lapse in low light environments, such as
when capturing the night sky over a period
of time. For available exposure times and
examples of when to use them, see Shutter
in Multi-Shot Settings.
For details about Protune settings, see Protune.
Note: Changes that you make to the Protune settings in Photo mode apply only to photo capture.
To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for
multi-shot capture, adjust the setting in Multi-Shot mode.
PRO TIP: For longer exposure times during the day, use Night Lapse.
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43
/ Multi-Shot Mode
/ Multi-Shot Mode
CAPTURING TIME LAPSE OR NIGHT LAPSE PHOTOS
CAPTURING BURST PHOTOS
1. Select the desired capture mode (Time Lapse or Night Lapse):
1. Select Burst mode:
a. Swipe leſt to display the camera modes, and then tap the
a. Swipe leſt to display the camera modes, and then tap the
upper right icon (Multi-Shot mode).
upper right icon (Multi-Shot mode).
b. Swipe up to open the settings menu.
b. Swipe up to open the settings menu.
c. Tap Mode, and then tap Burst.
c. Tap Mode, and then tap the desired capture mode
(Time Lapse or Night Lapse).
d. Swipe down to close the settings menu. The Burst icon [
appears in the upper leſt on your camera displays.
]
d. Swipe down to close the settings menu. The icon for the
selected capture mode appears in the upper leſt on your
camera displays.
2. Press the Shutter/Select button [
]. The camera status lights
flash and the camera beeps multiple times.
2. Press the Shutter/Select button [
countdown and the camera status lights flash each time a photo
is captured.
]. The camera initiates
See Rate in this section for options available for Burst photos.
3. To stop capturing, press Shutter/Select button [
]. The camera
status lights flash three times and the camera beeps three times.
PRO TIP: When the camera is off and QuikCapture is enabled, you
can turn the camera on and immediately begin capturing Time Lapse
photos just by pressing and holding the Shutter/Select button [
].
Press again to stop recording and power off the camera. For details,
see Setup Mode.
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45
/ Multi-Shot Mode
/ Multi-Shot Mode
MULTI-SHOT SETTINGS
Three capture modes are available for Multi-Shot mode: Burst, Time
Lapse and Night Lapse. The capture mode that you select determines
the Multi-Shot settings that appear in the rest of the menu.
Rate applies only to Burst. Photos can be captured at the following rates:
3 photos in 1 second
5 photos in 1 second
For instruction on how to change the following settings, see
Navigating Settings Menus.
10 photos in 1 second
10 photos in 2 seconds
10 photos in 3 seconds
30 photos in 1 second (default)
30 photos in 2 seconds
30 photos in 3 seconds
PRO TIP: To open the settings menu for the current mode, swipe up
on the touch display or press the Settings/Tag button [
].
PRO TIP: Sometimes 30 photos in 1 second is too fast. Try a slower
Burst interval to better match the action.
46
47
/ Multi-Shot Mode
/ Multi-Shot Mode
SHUTTER
INTERVAL
Shutter applies only to Night Photo and Night Lapse and determines
the amount of time that the shutter is open. The options for this
setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The
default setting is auto.
Interval applies only to Time Lapse and Night Lapse. Interval determines
the amount of time that passes between each captured frame.
Time Lapse Intervals
Available intervals for Time Lapse range from 0.5 seconds (default) to
60 seconds.
Settings
Examples
Auto
Sunrise, sunset, dawn, dusk, twilight, night
Interval
Examples
Dawn, dusk, twilight, traffic at night, Ferris
wheel, fireworks, light painting
0.5-2 seconds
2 seconds
Surfing, biking or other sport
Busy street corner
Sunset
2 sec, 5 sec, 10 sec
20 sec
30 sec
Night sky (with light)
5-10 seconds
Night stars, Milky Way (complete darkness)
Lengthy activities, such as
construction projects
10-60 seconds
Night Lapse Intervals
Available intervals for Night Lapse range from 4 seconds to 60
minutes. Continuous (default) causes the Interval to match the Shutter
setting. For example, if Shutter is set to 10 seconds and Interval is set
to continuous, your camera captures a photo every 10 seconds.
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49
/ Multi-Shot Mode
/ Multi-Shot Mode
MEGAPIXELS
SPOT METER
The HERO4 Silver captures photos at 12MP, 7MP or 5MP. Smaller
megapixel values take up less space on the microSD card.
Spot Meter lets you capture photos from a dark space while pointing
the camera into a brighter setting, such as when recording the
outdoors from within a car. When Spot Meter is turned on, [
appears on the camera status screen. The options for this setting are
off (default) and on.
Note: Changes that you make to the Spot Meter setting in Multi-Shot mode apply only to multi-shot
capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting
for photo capture, adjust the setting in Photo mode.
]
Note: Changes that you make to the Megapixels setting in Multi-Shot mode apply only to multi-shot
capture. To adjust this setting for photo capture, adjust the setting in Photo mode.
Settings
Description
Largest field of view. Good for action shots
where you want to capture as much as
possible within the frame.
12MP Wide (default)
7MP Wide
PROTUNE
7MP Medium
5MP Medium
Mid-range field of view.
For details about Protune settings, see Protune.
Note: Changes that you make to the Protune settings in Multi-Shot mode apply only to multi-shot
capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting
for photo capture, adjust the setting in Photo mode.
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/ Playback Mode
/ Playback Mode
You can play back your content on the camera’s touch display, your
computer, TV or smartphone/tablet (using the GoPro App).
To Play Back Content When the Camera is in a Housing:
1. Power on the camera.
2. Press the Power/Mode button [
3. Press the Shutter/Select button [
4. Press the Power/Mode button [
] to cycle to Playback mode.
] to select Playback.
] to cycle to the thumbnail
You can also play back content by inserting the microSD card directly
into a device, such as a computer or compatible TV. With this method,
playback resolution depends on the resolution of the device and its
ability to play back that resolution.
icon [
].
5. In thumbnail preview, use the Power/Mode button [
through the thumbnails.
] to cycle
PLAYING BACK VIDEOS AND PHOTOS ON YOUR HERO4 SILVER
With the HERO4 Silver touch display, you can play back your videos
and photos directly on your camera.
6. Press the Shutter/Select button [
] to view a thumbnail.
PLAYING BACK VIDEOS AND PHOTOS ON A COMPUTER
For best results playing back your content on a computer, visit
gopro.com/getstarted to download the latest GoPro soſtware. Be
sure your Mac® or Windows® computer meets these minimum
system requirements:
To Play Back Content Using the Touch Display:
1. Swipe leſt, and then tap Playback.
2. Swipe to scroll through the thumbnails.
Note: For photo series (Burst, Time Lapse, Night Lapse and Continuous photos), the thumbnail
displays the first photo in the series.
3. Tap a video or photo to open it in full-screen view.
Windows
Mac
4. For video, tap [
5. To return to the thumbnails screen, tap [
6. To exit Playback mode, swipe down and then tap [ ].
].
Operating
System
OS X® 10.8 or later
].
Windows 7, 8.x
Intel® Core 2 Duo™ (Intel Intel® Dual Core™ (Intel
Quad Core™ i7 or better Quad Core i7 or better
CPU
recommended)
recommended)
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53
/ Playback Mode
/ Playback Mode
PLAYING BACK VIDEOS AND PHOTOS ON YOUR TV
Playing back videos and photos on your TV/HDTV requires a micro
HDMI, composite or combo cable (all sold separately).
Windows
Mac
Card included with
Intel Dual Core Macs
or better
Card that supports
OpenGL1.2 or later
Graphics Card
To Play Back Content on a TV:
1. Plug the camera into a TV/HDTV with a micro HDMI cable,
composite cable or combo cable.
Screen
Resolution
1280 x800
4GB
1280 x768
2. Select the input on your TV that corresponds to the port into
which you plugged the cable.
RAM
4GB
5400 RPM internal
drive (7200 RPM drive
or SSD recommended)
If external, use
Thunderbolt, FireWire
or USB 3.0
3. Power on the camera.
5400 RPM internal
drive (7200 RPM drive
or SSD recommended)
If external, use USB 3.0
or eSATA
4. On your camera’s touch display, swipe leſt, and then tap
Hard Drive
Playback [
].
5. Swipe and tap to navigate and select files.
Note: HDMI playback depends on the resolution of the device, and is certified up to 1080p.
PLAYING BACK CONTENT ON A SMARTPHONE/TABLET
To Play Back Content on Your Computer:
1. Connect your camera to the GoPro App. For details, see
Connecting to the GoPro App.
1. Download the latest GoPro soſtware from gopro.com/getstarted.
2. Connect the camera to your computer using the included USB cable.
3. Copy the files to your computer or external hard drive.
4. Play back your content with GoPro soſtware.
2. Use the controls on the app to play back your footage on your
smartphone/tablet.
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55
/ Setup Mode
/ Setup Mode
In Setup mode, you can change settings that apply to all camera
modes. For instructions on how to change the following settings,
see Navigating Settings Menus.
TOUCH DISPLAY
These settings let you manage the touch display to conserve battery
power.
WIRELESS
Setting
Description
When Wireless is on, a Wireless status icon appears on the
camera status screen and touch display and the blue wireless
lights blink intermittently.
Automatically dims the touch display aſter a
period of inactivity. The options for this setting
are 1 minute (default), 2 minutes, 3 minutes
and Never. To manually dim the screen or
to wake it, press the Touch Display Sleep/
Sleep
Setting
Description
Off (default)
Wake button [
].
Camera connects to the GoPro App. For
instructions on connecting to this app, see
Connecting to the GoPro App.
Lets you use gestures to lock and unlock the
touch display. The options for this setting are
off and on (default). Turn this setting on to
prevent accidental input on the touch display.
When this setting is on, press the touch
display for two seconds to lock it. To unlock
the touch display, slide down and hold.
GoPro App
Camera connects to the remote (sold
separately). For instructions on pairing, see
the user manual for the remote.
Lock
WiFi Remote
PRO TIP: If you forgot your camera’s name or password, you
can reset them. With the camera powered on, press and hold the
Settings/Tag button [
Power/Mode button [
]. Two seconds later, press and release the
]. Release the Settings/Tag button [ ].
From the Wi-Fi reset menu, select Reset. The default password is
goprohero.
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/ Setup Mode
Setting
/ Setup Mode
Description
ORIENTATION
Determines the level of light on the touch
display. The options for this setting are high
(default), medium and low.
If you mount your camera upside down, you might have to rotate the
files during editing. This setting eliminates the need to flip your video
or photos aſter recording.
Brightness
Turns the touch display on or off when the
camera is powered on. The options for this
setting are on (default) and off.
Touch Display
On/Off
Setting
Description
Camera is always assumed to be
right-side up.
Up
Camera is always assumed to be
upside down.
Down
DEFAULT MODE
You can select the capture mode that appears when the camera
powers on. The options are Video, Video + Photo, Video Looping,
Single, Continuous, Night, Burst, Time Lapse and Night Lapse.
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59
/ Setup Mode
/ Setup Mode
QUIKCAPTURE
LEDS
With QuikCapture, you can quickly turn your camera on and begin
capturing video or Time Lapse photos. The options for this setting are
on and off (default).
This setting determines which camera status lights (red) to activate.
The options for this setting are 4 (top, bottom, front, back), 2 (front and
back), or off (none). The default setting is 4.
Note: QuikCapture is disabled when the camera is connected to the remote or the GoPro App.
Note: The Wireless status light (blue) is always activated unless you select off for this setting.
To Capture Video with QuikCapture:
With the camera powered off, press and release the Shutter/Select
BEEPS
button [
capturing video.
]. Your camera automatically powers on and begins
You can set the volume for the sound indicators to be 100% (default),
70% or off.
To Capture Time Lapse Photos with QuikCapture:
With the camera powered off, press and hold the Shutter/Select
VIDEO FORMAT
button [
capturing Time Lapse photos.
]. Your camera automatically powers on and begins
The Video Format setting governs frame rates for recording and
playback when viewing video on a TV/HDTV.
To Stop Recording:
Press and release the Shutter/Select button [
and power off the camera.
Setting
Description
] to stop recording
NTSC (default)
Viewing video in North America
Viewing video on a PAL TV/HDTV (most
televisions outside of North America)
PAL
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/ Setup Mode
/ Setup Mode
ON-SCREEN DISPLAY
DELETE
The OSD (on-screen display) setting determines whether the
recording icons and file information on video and on the viewing
screen appear during playback. The options for this setting
are on (default) and off.
This setting lets you delete the last file, or delete all files and format
the memory card. Deleting all files is useful aſter you transfer your
files to your computer and want to make room on your memory card
for more content. LED lights blink until the operation is complete.
Note: When this setting is on and you are playing back content directly on your camera, you can tap
the touch display to quickly show or hide the recording and file information.
NOTICE: If you select All/Format, the memory card is reformatted,
which deletes every file on the card.
AUTO OFF
CAMERA RESET
Your camera can be configured to automatically power off aſter a
specific period (1 minute - 5 minutes) in which no videos or photos
are captured and no buttons are pressed. You can also configure the
camera to never automatically power off (default).
Camera reset returns all settings to their default values. This option
does not reset the Date/Time or your camera's username and wire-
less password.
Note: If your camera is not responding but you do not want to lose your settings, press and hold the
Power/Mode button for 8 seconds.
DATE/TIME
Your camera’s date and time are automatically set when you connect
your camera to the GoPro App or GoPro soſtware. This setting lets
you manually set the date and time. If the battery is removed from the
camera for an extended period of time, you must reset the date and
time (automatically or manually).
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63
/ Connecting to the GoPro App
/ Transferring Files to a Computer
The GoPro App lets you control your camera remotely using a
smartphone or tablet. Features include full camera control, live
preview, playback and sharing of content, and camera soſtware
updates.
To play back your video and photos on a computer, you must first
transfer these files to a computer.
TO TRANSFER FILES TO A COMPUTER:
1. Download and install the latest GoPro soſtware from
TO CONNECT YOUR HERO4 SILVER TO THE GOPRO APP:
gopro.com/getstarted.
1. Download the GoPro App to your smartphone/tablet from the
Apple App Store or Google Play.
2. Connect the camera to your computer using the included
USB cable.
2. Open the app.
PRO TIP: You can also transfer files to a computer using a card reader
(sold separately). Connect the card reader to your computer and insert
the microSD card into the reader. You can then transfer files to your
computer or delete selected files on your card.
3. When the app stops searching for a camera, tap Connect
Your Camera.
4. Follow the on-screen instructions to connect your camera to the
app. The default password for your camera is goprohero.
PRO TIP: If the camera is powered on and ready to capture videos or
photos, you can press and hold the Settings/Tag button [
] for two
seconds to turn Wireless on/off. You can also do this when the camera
is powered off.
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65
/ Protune
/ Protune
PROTUNE BENEFITS
WHITE BALANCE
White balance adjusts the overall color tone of videos and photos.
Protune unlocks the camera’s full potential, yielding stunning
image quality and cinema-caliber video and photos optimized for
professional productions. Protune gives content creators more
flexibility and workflow efficiency than ever before.
Setting
Description
Automatically adjusts the color tone based
on the environmental conditions
Auto (default)
Protune is compatible with professional color correction tools, GoPro
soſtware and other video and photo editing soſtware.
Warm light (incandescent or sunrise/
sunset lighting)
3000K
5500K
Protune enables manual control of White Balance, Color, ISO Limit,
Sharpness and Exposure Value Compensation for advanced control
and customization of your video footage and photos.
Note: Changes that you make to the Protune settings apply only to the mode in which they are
changed. To adjust this setting for video capture, adjust the settings in Video mode. To adjust this
setting for photo capture, adjust the settings in Photo mode. To adjust this setting for multi-shot
capture, adjust the settings in Multi-Shot mode.
Slightly cool light (cool fluorescent or
average daylight)
6500K
Native
Cool light (overcast conditions)
Industry standardized optimized color
PRO TIP: The Native option yields a minimally processed data
file directly from the image sensor that allows for more precise
adjustments to be made in post-production. Recording with this
option takes full advantage of the image sensor’s capabilities.
PROTUNE
The options for this setting are off (default) and on. When Protune is
on, PT appears on the camera displays. Protune is available for all
video and photo resolutions.
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/ Protune
/ Protune
COLOR
Color allows you to adjust the color profile of your video footage or photos.
ISO LIMIT
ISO Limit adjusts the camera’s sensitivity in low-light environments,
and creates a balance between brightness and resulting image noise.
Image noise refers to the degree of graininess in the image.
Color Setting
Resulting Color Profile
GoPro Color
(default)
Provides GoPro color-corrected profile (same
great color as when Protune is turned off).
Protune for Video ISO Limit
Provides neutral color profile that can be
color-corrected to better match footage
captured with other equipment, offering more
flexibility in post-production. Due to its long
curve, Flat captures more details in shadows
and highlights.
Setting
Lighting Condition/Resulting Quality
Brighter video in low light, increased
image noise
6400 (default)
Flat
Moderately bright video in low light,
moderate image noise
1600
400
Darker video in low light, reduced
image noise
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/ Protune
/ Protune
Protune for Photo ISO Limit
EXPOSURE VALUE COMPENSATION (EV COMP)
Setting
800 (default)
400
Lighting Condition/Resulting Quality
Exposure Value Compensation affects the brightness of your video or
photo. Adjusting this setting can improve image quality when shooting
in environments with contrasting lighting conditions.
Darker photo in very low light, increased
image noise
Darker photo in low light, moderate image noise
Settings
Bright photo in indoor lighting, marginal
image noise
200
-2.0 -1.5 -1.0 -0.5
0 (default)
+0.5 +1.0 +1.5 +2.0
PRO TIP: Exposure Value Compensation adjusts brightness
within the existing ISO Limit. If brightness has already reached the
ISO Limit in a low-light environment, increasing the Exposure Value
Compensation does not have any effect.
Bright photo in outdoor daylight, minimal
image noise
100
SHARPNESS
RESET
Sharpness controls the sharpness of your video footage or photos.
This option resets all Protune settings to their default values.
Sharpness Setting Resulting Quality
High (default)
Medium
Low
Ultra-sharp video or photo
Moderately sharp video or photo
Soſter video or photo
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71
/ Battery
/ Battery
MAXIMIZING BATTERY LIFE
The battery charges to 80% in approximately one hour and 100% in
The battery icon on the camera screen blinks when the battery drops
below 10%. If the battery reaches 0% while recording, the camera
saves the file and powers off.
approximately two hours when using GoPro’s USB-compatible Wall
or Auto Charger.
You can also charge the battery outside the camera using the Dual
Battery Charger (sold separately).
To maximize battery life, close the GoPro App. To maximize battery life
when shooting longer-duration activities, turn off the touch display.
Extreme cold temperatures can decrease battery life. To maximize
battery life in cold conditions, keep the camera in a warm place prior
to use. Shooting at higher frame rates and resolutions, and shooting
with Protune turned on, increase power consumption.
PRO TIP: QuikCapture helps maximize battery life. For details, see
QuikCapture in Setup Mode.
No damage occurs to the camera or battery if used prior to full charge.
Spare batteries and additional charging accessories are available at
gopro.com.
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73
/ Battery
/ Battery
REMOVING THE BATTERY FROM THE CAMERA
The HERO4 Silver battery is designed to have a tight fit to maximize
reliability in high-vibration activities.
BATTERY STORAGE AND HANDLING
The camera contains sensitive components, including the battery.
Avoid exposing your camera and battery to very cold or very hot
temperatures. Low or high temperature conditions may temporarily
shorten the battery life or cause the camera to temporarily stop working
properly. Avoid dramatic changes in temperature or humidity when
using the camera, as condensation may form on or within the camera.
To Remove the Battery:
1. Open the battery door by placing your thumb in the indentation in
the battery door (on the bottom of the camera) and sliding it to the
leſt. Allow the door to open.
The camera housing protects the camera and battery from water
damage. For more information, see Camera Housing. Do not turn
on your camera if it is wet. If your camera is already on, turn it
off and remove the battery immediately. Allow the camera to dry
thoroughly before using it again. Do not dry the camera or battery
with an external heat source such as a microwave oven or hair dryer.
Damage to the camera or battery caused by contact with liquid is not
covered under the warranty.
2. Grasp the battery pull-tab and remove the battery from the camera.
Do not store your battery with metal objects, such as coins, keys
or necklaces. If the battery terminals come in contact with metal
objects, this may cause a fire.
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75
/ Battery
/ Important Messages
BATTERY DISPOSAL
MICROSD CARD MESSAGES
Most rechargeable lithium-ion batteries are classified as non-hazardous
waste and are safe for disposal in the normal municipal waste stream.
Many localities have laws in place requiring battery recycling. Check
your local laws to make sure that you can dispose of rechargeable
batteries in your regular trash. To safely dispose of lithium-ion batteries,
protect terminals from exposure to other metal with packing, masking
or electrical tape so they do not cause a fire while being transported.
No card present. The camera requires a
microSD, microSDHC or microSDXC card
(sold separately) to capture videos and photos.
NO SD
FULL
Card is full. Delete files or swap card.
Camera is unable to read card formatting.
Reformat the card in the camera.
SD ERR
PRO TIP: Reformat your microSD card on a regular basis to ensure
that the card remains in good condition.
Lithium-ion batteries, however, do contain recyclable materials and
are accepted for recycling by the Rechargeable Battery Recycling
Corporation’s (RBRC) Battery Recycling Program. We encourage
you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY
in North America to find a convenient recycling location.
Never dispose of a battery in a fire because it may explode.
WARNING: Do not drop, disassemble, open, crush, bend,
deform, puncture, shred, microwave, incinerate or paint the
camera. Do not insert foreign objects into the battery opening
on the camera. Do not use the camera or the battery if it has
been damaged—for example, if cracked, punctured or harmed
by water. Disassembling or puncturing the battery can cause
an explosion or fire.
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77
/ Important Messages
/ Camera Housing
FILE REPAIR ICON
ASSEMBLING THE CAMERA HOUSING
To Remove the Camera From the Housing:
If you see the File Repair icon on the camera displays,
your last video file was corrupted during recording.
Press any button to repair the file.
1. Liſt the front of the latch up to disengage it from the camera housing.
2. Pivot the latch backward and pull it up to release the backdoor.
3. Pull open the housing backdoor and remove the camera.
TEMPERATURE ICON
The Temperature icon appears on the camera status
screen when the camera becomes too hot and needs
to cool down. Simply let it sit and cool before attempting
to use it again. Your camera was designed to identify
conditions of overheating and is designed to respond
accordingly.
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79
/ Camera Housing
/ Camera Housing
Your HERO4 Silver camera comes with three types of backdoors:
Standard Backdoor, Skeleton Backdoor and Touch Backdoor.
To Secure the Camera in the Housing:
1. Open the housing and drop the camera into position.
2. Make sure the seal around the backdoor is free of debris.
The Standard Backdoor makes the housing
waterproof to 131’ (40m). Use this door when you
need to protect the camera from water, dirt, sand
and other environmental hazards.
3. Close the housing backdoor and squeeze it closed to ensure a
good seal.
4. Pivot the hinged arm backwards and hook the lip of the latch into
the grooved top of the housing backdoor.
The Touch Backdoor (waterproof) lets you use the
Touch Display and provides waterproof protection
to 10’ (3m).
5. Push the latch down to snap it into place.
NOTICE: Touch functions do not work underwater.
In extreme altitude and temperatures, keep
housing unlatched until use.
The Skeleton Backdoor (non-waterproof)
provides better sound quality by allowing more
sound to reach the camera’s microphone. It also
reduces wind noise at speeds up to 100mph when
mounted on helmets, motorcycles, bikes and
other fast-moving vehicles. Use this backdoor
only when sand, excessive dirt/dust and water
damage are not a risk. This backdoor is also
recommended for use inside vehicles.
WARNING: Always secure the camera in its housing when using
the camera in or around water. Do not get the camera or the
battery wet.
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/ Camera Housing
/ Camera Housing
PRO TIP: Apply Rain-X® or a similar anti-beading solution to the
camera housing lens to prevent water spots from forming when using
your camera in rain or water.
PREVENTING WATER DAMAGE TO YOUR CAMERA
The rubber seal that lines the camera housing forms a waterproof barrier
that protects your HERO4 Silver in wet and underwater conditions.
SWAPPING BACKDOORS
You can switch the backdoor of your HERO4 Silver camera to suit your
Keep the camera housing’s rubber seal clean. A single hair or grain
of sand can cause a leak and damage your camera.
activity and shooting conditions.
Aſter every use in salt water, rinse the outside of the camera housing
with non-salt water and dry. Not doing this can eventually cause
corrosion of the hinge pin and salt buildup in the seal, which can
cause failure.
To Change the Backdoor:
1. Open the backdoor of the housing so that it hangs downwards.
2. Firmly pull the backdoor downwards until it snaps free from the
main housing.
To clean the seal, rinse in fresh water and shake dry (drying with a
cloth may cause lint to compromise the seal). Re-install the seal into
the grooves in the backdoor of the camera housing.
3. Line up the replacement backdoor into the hinge opening.
4. Push upwards on the backdoor until it clicks into place.
WARNING: Failure to follow these steps each time you use
your GoPro can result in leaks that may damage or destroy your
camera. Water will damage both the camera and the battery,
which could cause an explosion or fire. Your warranty does not
cover water damage resulting from user error.
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/ Using the Mounts
/ Using the Mounts
ATTACHING YOUR CAMERA TO MOUNTS
MOUNTING GUIDELINES
Follow these guidelines when attaching mounts:
To attach your HERO4 Silver camera to a mount, you need a Quick
Release Buckle, thumb screw or hardware depending on the mount
you are using. For more information on mounts, visit gopro.com/support.
•
Attach the adhesive mounts at least 24 hours prior to use. Allow
72 hours for complete adhesion.
•
Adhesive mounts must be mounted only on smooth surfaces.
Porous or textured surfaces do not enable a proper bond. When
applying the mount, firmly press it into place and ensure full
contact over the entire surface.
•
•
Apply adhesive mounts to clean surfaces only. Wax, oil, dirt or
other debris reduce adhesion, which can result in a weak bond
and risk of losing the camera should the connection fail.
Quick Release
Thumb Screw
Housing
Complete Unit
Buckle
Attach adhesive mounts in room temperature conditions.
Mount adhesives do not bond properly if applied in cold or damp
environments to cold or damp surfaces, or if the surface is not
room temperature.
USING CURVED + FLAT ADHESIVE MOUNTS
The Curved + Flat Adhesive Mounts make it easy to attach the camera
to curved and flat surfaces of helmets, vehicles and gear. Using the
Quick Release Buckle, the assembled camera housing can be clicked
on and off the secured Curved or Flat Adhesive Mounts.
For more information on mounts, visit gopro.com/support.
WARNING: If using your camera with a GoPro helmet mount or
strap, always select a helmet that meets the applicable safety
standard. Choose the right helmet for your particular sport or
activity and make sure that it is the right fit and size for you.
Inspect your helmet to ensure that it is in good condition and
follow the helmet manufacturer’s instructions on safe helmet
use. Any helmet that has sustained a major impact should be
replaced. No helmet can protect against injury in every accident.
Flat Adhesive Mount
Curved Adhesive Mount
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/ Using the Mounts
/ Frequently Asked Questions
MY GOPRO WON’T POWER ON
LOCKING PLUG
Make sure your GoPro is charged. To charge your camera, use the
included USB cable and a computer. You can also use the GoPro Wall
or Auto Charger.
If you are using the HERO4 Black in high-impact sports such as
surfing or skiing where significant impact might occur, use the locking
plug to securely lock the Quick Release Buckle fingers into place. The
locking plug helps to prevent the housing from accidentally releasing
from the mount.
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON
Press and hold the Power/Mode button [
] for 8 seconds to reset
your camera. This reset saves all of your content and settings, and
powers off your camera.
To Attach the Locking Plug:
1. Loop the circular ring over the thumbscrew. The circular ring
acts as a leash to prevent dropping or losing the locking plug.
MY PLAYBACK IS CHOPPY
Choppy playback is typically not a problem with the file. If your footage
skips, one of these situations is likely the cause:
2. Slide the Quick Release Buckle into the mount until it clicks
into place.
3. Press the U-shaped part of the plug into the U-shaped space in
the Quick Release Buckle.
•
•
Using an incompatible video player. Not all video players support
the H.264 codec. For best results, use the latest GoPro soſtware,
available for free at gopro.com/getstarted.
The computer does not meet the minimum requirements for HD
playback. The higher the resolution and frame rate of your video,
the harder the computer has to work to play it back. Make sure
that your computer meets the minimum requirements listed in
Playback Mode.
•
Playing a high bitrate HD video file over a low bandwidth USB
connection. Transfer the file to the computer to play back.
WARNING: To avoid injury in the event of an accident, do not use
the locking plug or tether when using a mounting device on a
helmet or other personal protective gear.
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/ Frequently Asked Questions
/ Customer Support
GoPro is dedicated to providing the best possible
If your computer does not meet the minimum requirements, record
at 720p30 with Protune off, and make sure that all other programs on
your computer are closed.
service. To reach GoPro Customer Support, visit
gopro.com/support.
I FORGOT MY CAMERA'S NAME OR PASSWORD
With the camera powered on, press and hold the Settings/Tag button
[
[
]. Two seconds later, press and release the Power/Mode button
]. Release the Settings/Tag button [ ]. From the Wi-Fi reset
menu, select Reset. The camera name is reset, and the password is
reset to goprohero.
/ Trademarks
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS
In Setup mode, select Camera Reset. This option does not reset the
Date/Time or your camera’s username and wireless password.
GoPro, HERO, the GoPro logo, the GoPro Be a Hero logo, BacPac,
Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or
registered trademarks of GoPro, Inc. in the US and internationally.
Other names and marks are the property of their respective owners.
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHTS ARE
STILL BLINKING
The blue lights indicate that Wireless is on. With your camera powered
off, press and hold the Settings/Tag button [
] for four seconds to
turn off Wireless.
/ Regulatory Information
For more answers to commonly asked questions, see
gopro.com/support.
To see the complete list of country certifications, refer to the Important
Product + Safety Information Guide included with your camera.
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